Contact
Contact Us
Need backup?
Drop a message — real ones always get a reply.
📧 shopsavagestitch@gmail.com
SHIPPING & RETURNS
HOW LONG DOES SHIPPING TAKE?
We aim to process all orders within 2–4 business days.
🇨🇭 Switzerland: 3–6 business days
🇪🇺 EU: 5–10 business days
🌍 International: 7–15 business days
Note: Shipping times may vary based on location and season.
WHERE DO WE SHIP FROM?
All products are fulfilled by our trusted production partners in Europe. This helps us deliver high-quality gear faster and more efficiently.
DO YOU OFFER RETURNS OR EXCHANGES?
Due to the custom nature of our products, we currently don’t accept returns or exchanges unless the item arrives damaged or defective.
CAN I CANCEL OR CHANGE MY ORDER?
Orders cant be changed or cancelled hours of placing them. After that, your order is sent to production and cannot be altered.
MY ORDER ARRIVED DAMAGED. WHAT SHOULD I DO?
We’re sorry! Please email us within 5 days of receiving your item at shopsavagestich@gmail.com with a photo of the damage and your order number. We’ll sort it out immediately.
OTHER INFO
HOW CAN I CONTACT CUSTOMER SUPPORT?
If you have any issues, questions, or feedback, hit us up at
📧 shopsavagestitch@gmail.com
We’ll get back to you within 24–48 hours (Mon–Fri).
DO YOU OFFER TRACKING?
Yes — you’ll receive a tracking number via email as soon as your order ships.
If you didn’t get one, check your spam or contact us.
WHERE IS SAVAGE STITCH CO. BASED?
We’re proudly based in Switzerland 🇨🇭, with fulfillment handled across Europe through trusted print partners.
ARE YOUR PRODUCTS ETHICALLY MADE?
Absolutely. We work with suppliers who follow ethical manufacturing standards and use sustainable materials whenever possible.